PoE Security System User Manual

This is the full user manual for YESKAMO PoE security camera kits (floodlight camera system). It walks you through the NVR monitor, the phone app and the computer client (CMS): how to view, record, play back, back up and maintain your system, followed by a complete FAQ.

Before you start

Statement

1. Though we apply all efforts to make the manual complete and accurate, there could still be some discrepancies due to the products' timely update.
2. The products and manual are subject to change without previous notification.
3. The content in this manual is only for users' reference. We don't promise it's exactly the same as the products you purchase. Detailed information is in accordance with the final products.

Safety caution

1. Please do not put any fluid container on the product.
2. Please use the product in a ventilated environment and prevent blocking the vents.
3. Please use the included power supply with the product to prevent damage to the product.
4. Please use the product under its standard working temperature and humidity.
5. Please fully test the product before installation.
6. Please avoid any avoidable obstacles and electromagnetic products between the camera and NVR for a better signal.
7. All man-made damage and the following terms and conditions are outside the scope of the free warranty:
   • A: Accident, negligence, natural disaster, misoperation.
   • B: Inappropriate environment and conditions, such as improper power supply, wrong working temperature, lightning stroke.
   • C: Already beyond the guarantee period.

Installation angle for the AI alarm camera

The detect angle for the AI camera is about 90 degrees, and the detection distance is within 8 meters. So the recommended installation height is NOT higher than 3–4 meters — 3 m / 10 ft will be better — and the recommended angle is transversely mounted to the detection area. (Make the detection area a sector area as the picture below shows.)

About the AI alarm camera with floodlight

• The video image is black/white in darkness when there is no suspicious movement.
• It shines a light on suspicious activity with 2 IR-activated ultra-bright floodlights and records colour video for that unexpected movement.
• An instant phone app alert is pushed when any suspicious movement is detected.

The camera has a built-in 3MP AI chip — you will get an instant alert from the phone app or email when any suspicious human activities are detected by the camera. The camera has built-in IR LEDs and floodlight LEDs. The IR LED automatically switches on when ambient light is insufficient and creates clear black/white videos. The floodlight turns on automatically (in the darkness) ONLY when any human activities are caught on camera, and then plays or records colour video about the unexpected activities. (The floodlight will NOT turn on in the daytime.)

NVR & app operation

1. How to log in to the NVR monitor system

The default user name is admin. The default password is no password — leave it blank, then click Ok to enter the NVR monitor system.

2. How to remotely view cameras on the phone app

1) Make sure the NVR monitor is ONLINE:

Connect the WAN port of the NVR monitor to the LAN port of your router with an Ethernet cable — the NVR monitor will then be ONLINE. Right-click the mouse to enter main menu → Fast Network → Cloud (P2P) → ONLINE.

2) Download the free app:

Search the free app YESKAMO or EseeCloud in the App Store or Google Play.

3) Create an account and log in to the phone app:

Register an account with your email address / phone number and a password. A verification code will be sent via text.

4) Add the Cloud ID:

A — Scan the QR code to add the device ID:

1. Enter the app → tap + at the top-right corner → Scan code to add device.
2. On the NVR, get the Cloud ID QR code from either:
   • Right-click the mouse → main menu → System Setup → Network setup → scan QR code to add Cloud ID, or
   • Right-click the mouse → main menu → Fast network → Cloud ID → scan QR code to add Cloud ID.

B — Other way to add:

Enter the app → tap + at the top-right corner or center of the phone → Other ways to add → input the Device Cloud ID → the default password is no password → tap Add and Complete to finish.

5) Remotely view cameras on the phone app:

Double-tap the screen, and you can view the camera anywhere, anytime.

6) Two-way audio communication:

Turn on the Speaker button on the phone app and you can hear the voice from the camera side. Press and hold the Microphone button and you can stream your voice from the phone to whoever is near the camera; release it and the camera can hear you. Tap the Hang Up button to return to the preview screen.

Icon functions on the phone app:

7) Share the device:

Tap Share and you can share the device with your friends or family.

3. How to customize the recording mode

The default recording mode is 24/7 continuous recording, but you can change it to scheduled recording or motion detection recording based on your requirement.

The default motion detection recording mode is AI motion detection recording. The AI alarm camera can support both custom time recording or motion recording. Please follow the steps below.

Motion detection recording for the AI alarm camera: right-click the mouse → main menu → System Setup → Record setup → Record setup, choose "Motion", then click "Apply" and "Ok" to save the setting.

4. How to set up E-mail alert, app notification and IPC camera siren alarm

There are 6 types of alert for motion detection: Buzzer, E-Mail Notice, phone app notification, IPC Alarm, Split Screen and Drawn Region.

• Buzzer: the NVR monitor beeps when human motion is detected.
• E-mail Notice: you get a verification email alert.
• APP Alarm: you hear the siren alarm from the camera side.
• IPC Alarm: the monitor shows a full screen when detecting the motion from the camera side.
• Split Screen: you get a real-time alert screenshot recording.
• Drawn Region: you set a real and a detect square in the detected region.

For this AI alarm security camera system, the default alarm mode is AI human detection alert. If you want to add an alert, you can set up alert types below.

1) A — Setup motion detection alert for the AI camera: right-click the mouse → main menu → System Setup → Video detection, choose the channel you want to setup → enable "HumanDetect" and "App Alarm" and the "OK" button to set the setting.

2) Setup email alert function: right-click the mouse → main menu → System Setup → Network Setup → E-mail.

Take the free "hotmail" for example, enter your app account → "Person center" → "Settings" → enable "Push notification", and you'll receive a push notification when movement is detected. Enter your app account → "Person center" → "privacy setting" → Enable all permission.

Set up phone app notification: enter your phone → Settings → Notifications → find "Eseecloud" or "YESKAMO" → enable it.

5. How to add a new camera to the YESKAMO NVR via Ethernet cable

In case the camera loses connection with the NVR accidentally, or you want to add a new camera to the NVR system, please pair / match-code the camera with the NVR as the steps below:

1. Take the camera near the NVR recorder.

2. Plug the camera into the NVR with the provided Ethernet cable — the LAN indicator light on the back panel of the NVR will turn on.

   

3. Right-click the mouse to enter main menu → Video Manage. The upper box shows the information of the camera, and the lower box shows the channel information of the NVR.

   

4. If the channel status in the lower box shows "IPC disconnect", "connect fail" or "different segment"… select that channel with the mouse, then click "delete" and the status of that channel will be "No video source".

5. Click "Search" in the upper box; a new IP address will pop up in a minute, then click "Add one".

6. Wait for a moment and the camera will connect to the NVR.

7. The IP address of the camera will be 192.20.14.xx.

8. The picture of the camera will be shown on the monitor and the status of that channel will be "connect success" in the Video Manage interface.

6. How to remotely view the cameras on a computer

The Computer Management Software (abbreviated to "CMS") enables you to view, play back and manage the camera system on a PC client.

1. Connect the NVR monitor to the LAN port of your home router via an Ethernet cable (make sure your system is ONLINE).

2. Download the CMS software to your computer (for Mac or Windows system) from www.yeskamo.com.

   The CMS software for Mac and for Windows is different, and the CMS is upgraded from time to time — it is suggested to contact YESKAMO directly to get the latest CMS software.

3. Run the CMS software and log in. Default user name: admin. Default password: no password — leave it blank/empty and click "Login".

   

4. Add the device: click "add" at the top-right corner → "Cloud ID" → input the device information and click "Finish" to add the camera system to the CMS client. Here you only need to change the information below:

   • Cloud ID — right-click the mouse → main menu → Fast Network → Cloud (P2P), or read it from the bottom-right corner of the monitor.
   • Username & Password — same as the NVR monitor.
   • Device name.
   • Number of channels — the default is 1; please revise it depending on your NVR channels (4CH or 8CH).

   

5. View the camera on the computer: after you add the device successfully, double-click the device Cloud ID to open all channels, or double-click each channel one by one to get the videos.

   

7. How to play back the recorded footage on a computer

1. Install and add the device Cloud ID on the computer management software (refer to section 6).
2. Log in to CMS → Add Device → Playback → click "Confirm" in the dialogue window.
3. Then choose the channel → click the channel number below the device list → click "Playback" on the toolbar → choose the date and click "Retrieval" to play back.

8. How to back up video footage on a computer

1. Install and add the device Cloud ID on the CMS client (refer to section 6).
2. Click the "Playback" icon on the toolbar, then choose one channel and click the "Download" icon — the whole recorded footage of this channel will pop up.
3. Choose the footage you need, click the download icon below "Operate", and a notification will pop up with the file store path.

9. How to play the backup file on a computer

1. Back up the video footage on the CMS software (refer to section 8).
2. Install "Pot Player" to play the backup file. Run Pot Player → left-click the "main menu" at the top-left corner → click "Open File" → choose the backup file and click "Open". Then you can view the backup video footage freely.

10. How to play back recorded footage on the monitor

Right-click the mouse to enter main menu → Video Playback. Here you can choose the date, channel, record mode and time range, then click "search" to find the exact video based on your search condition.

• Playback can be controlled through the playback process bar.
• You can only play back the video of 1 channel at one time.
• You can choose the viewing mode: by Day or by Hour.

11. How to back up video footage on the monitor

1. Connect a USB disk to one of the USB ports of the NVR monitor. (The USB disk format must be FAT32.)
2. Right-click the mouse to enter main menu → Video Backup.
3. Choose the Channel, Recorder Mode, Search Time, then click "Search" to get the recorded video list (check the video to back up).
4. Select the file you want to back up and click the "Backup" button.

12. How to play back the recorded footage on the phone app

1. Run and add the device Cloud ID on the phone app (refer to section 2).
2. Double-tap the channel you want to play back → tap "Playback" → tap "Calendar" to choose the date and time → tap "Confirm" → tap the "Play" button to play back the video.

13. How to avoid the repeated motion detection alert

Motion-triggered alerts are generated when the camera detects any movement, and you get an instant alert for this movement. But sometimes there can be too many alerts. Please try to set up the motion detection area to avoid unnecessary repeated alerts.

Right-click the mouse to enter main menu → System Setup → Channel Setup → Video Detection → Area Edit.

Then you'll see the interface below. When you select the motion detection zone, right-click the mouse → Clear all → edit the motion detection area → "Return" → "Apply" → "OK" to save the setting.

• When movement happens in the clear area, it won't trigger any alarm.
• When movement happens in the blue detect area, you will get motion detection alerts.

14. How to change the YESKAMO system password

The default user name is admin, and the default password is no password — leave it blank.

If you want to change the password, right-click the mouse to enter main menu → System Setup → System Admin → User → Set Password → New Password. Here you can edit the new password.

15. How to do if I forget the new password

The default user name is admin; the default password is no password — leave it blank. If you've changed the password and forgotten it:

1. Click "OK" and it will show "User Name/Password is incorrect".
2. Move the mouse arrow to anywhere on the interface that pops up (don't click "OK" here).
3. Then click the left mouse button and click the right mouse button — left, right, left, right… repeat several times until you get the new interface "Restore default user…".
4. At the last interface, you can reset a new password, or you can click "Ok" directly and the system password will be the default password again (no password).

16. How to reset the NVR system to factory setting

Right-click the mouse to enter main menu → System Setup → System Admin → Factory Setting → click "Apply" and the NVR monitor system will be reset to factory setting.

17. How to set up the time and date of the NVR monitor

The NVR monitor's setting time is Beijing Time (+08:00); please change it to your local time. Right-click the mouse to enter main menu → System Setup → General Setup → Time Setup → edit Time Zone → click "Apply" to save the setting.

For example, for Time Zone: London +00:00; Beijing +08:00; New York −05:00.

18. How to upgrade the YESKAMO NVR monitor system

In case you have a problem with the NVR system and need to upgrade the firmware, please contact us directly to get the upgraded software.

1. Copy the NVR firmware .com file to the USB flash disk's root directory, not in any folder.

2. Plug the USB disk into the NVR monitor's USB port. (The USB format should be FAT32; if not, please format it to FAT32 first.)

3. Right-click the mouse to enter main menu → System Setup → System Admin → System Upgrade.

   

4. Choose Local upgrade, USB storage and the system, then click the "Start" button.

5. You can see the system condition in the process bar — wait for the system to finish upgrading and it will reboot automatically when finished. The whole process takes about 1 minute; please wait patiently.

19. How to upgrade the camera

In case you have a problem with the camera and need to upgrade the firmware, please contact us directly to get the upgraded software.

1. Copy the camera update firmware .com file to the USB flash disk's root directory, not in any folder. Plug the USB disk into the NVR monitor's USB port. (The USB format should be FAT32; if not, please format it to FAT32 first.)

2. Right-click the mouse to enter main menu → System Setup → System Admin → IPC Maintenance. Choose IPC Maintenance, USB storage, then click the "Start" button.

   

3. You can see the system condition in the process bar — wait for the system to finish upgrading and it will reboot automatically when finished. The whole process takes about 1 minute; please wait patiently.

20. How to install a hard drive for the NVR

The NVR monitor may not include a hard drive. If you bought an NVR monitor without a hard drive, or you want to replace the pre-installed hard drive with a bigger one, please install the hard drive yourself.

1. Remove the four screws on the NVR recorder.
2. Slide the top panel off the NVR recorder.
3. Connect the SATA power and data cables from the NVR recorder to the corresponding ports on your HDD.
4. Once connected, place the HDD into the NVR with the cables placed as shown.
5. Holding the hard drive and the NVR panel, gently turn it over and line up the holes on the hard drive with the holes on the NVR panel. Screw the provided screws into the holes with a Phillips screwdriver (found in the kit), then slide the NVR panel back on and fix the panel with the Phillips screws.

How to format the hard drive: right-click the mouse to enter main menu → System Setup → General Setup → HDD Setup → enable "Format" → click the "Format" button.

21. How to turn off the siren alarm from the camera side

There are 6 types of alert available: Buzzer, E-Mail Notice, phone app notification, IPC Alarm, Split Screen and Drawn Region. You can customize the alerts based on your requirement. Take IPC Alarm as an example — it sounds a siren alarm from the camera side when human motion is detected.

Right-click the mouse to enter main menu → System Setup → Channel Setup → Video Detection → select the Channel and click "Enable" → disable "IPC Alarm" → click "Apply" to save the setting.

22. How to turn off the floodlight at night

This floodlight camera has a built-in AI sensor and floodlights. The floodlight automatically switches on at night when it detects any suspicious activities and offers true colour videos. But you can customize the IR-Cut mode to turn off the floodlight.

Before customizing the IR-Cut mode for a selected channel, please double-click the selected channel to enter full-screen mode.

Right-click the mouse to enter main menu → Color Adjust → IR-Cut mode (Infrared mode, Smart Mode, Full Color mode, Daylight, Night) → click "Ok" to save the setting.

Frequently asked questions

About YESKAMO

Incorporated in Shenzhen in 2006, YESKAMO has been a world-leading brand of home security camera system provider. With the latest security technology, we are dedicated to providing price-reasonable and user-friendly security camera kits for home and business use.

YESKAMO security camera models range from common wireless home security camera systems to PoE camera systems. With a professional engineer team, we have the depth of vision to produce the exact models to meet customers' needs.

YESKAMO provides customized technical support and a professional end-to-end solution within 24 hours — we'll work harder for a better customer experience.

Contact us

For any questions, please contact us. Website: www.yeskamo.com