Dokumentasi Aplikasi YESKAMOTroubleshooting YESKAMO Cameras
Start here to fix YESKAMO camera problems — not recording, offline or connection failed, resets, and firmware updates.
When a security camera misbehaves, the fix is usually one of a few common causes: power, network, storage, or a setting that quietly got turned off. This section walks through the issues we see most often with the YESKAMO app, with step-by-step checks you can run in a few minutes.
Tested with the YESKAMO app v4.9.7 (June 2026).
Tip: Before deep troubleshooting, fully close and reopen the YESKAMO app, and make sure your phone and the camera are on the same network during setup. Many "broken" cameras come back after a clean app restart.
Common problems
- Camera not recording — No clips on the SD card or in the timeline. Check storage, recording mode, motion detection, and whether the camera is actually online.
- Camera not working / offline — "Connection failed," spinning live view, or an offline badge. Work through power, Wi-Fi, and re-pairing.
- Reset and firmware updates — How to use the reset button to factory reset a camera, and how to update firmware safely without bricking the device.
If nothing here helps
Some older YESKAMO cameras pair through the EseeCloud app instead — check your camera manual for which app to search for. Manuals are at yeskamo.com/download-center.
For account or app issues, the developer is reachable at [email protected]. For hardware, warranty, or replacement parts, contact the brand at [email protected] or visit yeskamo.com/support-center.
Add a camera to a YESKAMO NVR kit
Pair a camera to a YESKAMO wireless NVR kit, add an extra add-on camera to an existing system, and find the NVR user manual.
Why Is My YESKAMO Camera Not Recording?
A step-by-step checklist for when your YESKAMO camera isn't saving clips — SD card, recording mode, motion detection, and offline checks.