Dokumentasi Aplikasi YESKAMOContact YESKAMO customer service & support
Official YESKAMO contacts — app developer email, brand support email, support center, regional help and where to find product manuals.
Need real help from YESKAMO? This page lists the official ways to reach the app developer and the hardware brand. yeskamo.net is independent, so we cannot process warranties, refunds or account changes — but we can point you to the right channel quickly.
Tested with the YESKAMO app v4.9.7 (June 2026). Contact details below are the brand's published official channels.
Official YESKAMO contacts
| You need help with | Contact |
|---|---|
| The app (crashes, login, push alerts, cloud plans) | App developer: [email protected] |
| Hardware, orders, warranty, spare parts | Brand: [email protected] |
| Guides and live agents | Support center: yeskamo.com/support-center |
| Manuals and firmware | Download center: yeskamo.com/download-center |
The official brand website is yeskamo.com (the company has operated since 2006).
How to get a faster reply
When you email support, include these details so an agent can help on the first reply:
- Your device model and where you bought it (Amazon, yeskamo.com, etc.).
- The app version (Settings shows v4.9.7) and your phone OS — iOS, Android or macOS.
- The Cloud ID of the affected camera or NVR.
- A clear description plus a screenshot or short clip of the problem.
- Your order number for warranty or refund requests.
Regional and self-service options
- In-app feedback — some app versions include a feedback form under Settings → Help/About; this routes straight to the developer.
- Manuals first — many issues (reset steps, RTSP paths, default passwords) are answered in the PDF manual at the download center.
- Older cameras — if your manual says to install EseeCloud, contact support through that app's listing rather than YESKAMO.
Before you contact support
Many problems are solved faster here:
Reminder: we are an independent resource and are not affiliated with YESKAMO. Never share your full device password publicly when asking for help.
YESKAMO login & password recovery
How to log in to the YESKAMO app, use the default device user "admin", and recover a forgotten camera or device password.
YESKAMO warranty registration & privacy
Register your YESKAMO warranty and understand where footage is stored, App Store privacy disclosures, and the official privacy policy.